Plumbing Emergency, Auckland 

When you need the help of a plumber, it may feel like everything is an emergency. At the very least, everything seems like an urgent job. You don’t want plumbing leaks, clogged pipes or blocked toilets left for any longer than necessary.

But it’s helpful to know the difference between standard plumbing services and emergency plumbing services. It’s also helpful to know if these are dealt with differently by your plumbing company and if they charge differently for them.

For starters, it’s important to realise all the things a good, reliable West Auckland plumber can help with. At Sumich Plumbing & Drainage, we can help with plumbing, hot water systems and repairs, new roofs and roof repairs, drainage and drain unblocking, bathroom renovations, gas fitting, and commercial plumbing.

That’s right … we can help you with so much more than overflowing toilets. But not all of these services constitute an emergency.

We consider a plumbing problem to be a plumbing emergency when it meets one (or more) of these criteria:

  1. The problem is causing damage to your property
  2. The problem presents the possibility of human injury
  3. You just want the problem done as quickly as possible

A plumbing problem that causes damage to your property is likely to be a plumbing emergency

Some of the issues here include:

  • Leaky pipe, burst pipe or overflowing pipe – if left alone, this may cause serious and expensive water damage to your floors, walls or ceiling (not to mention wasting water and unnecessarily adding to your Auckland water bill)
  • Overflowing or blocked toilet – it’s great if you can temporarily get this under control and help prevent water damage, but if you can’t, you may need to make an emergency call-out
  • Blocked sink or clogged drain – if you have another sink/shower/tub you can use, then this may not need an emergency plumber; but if you know you’ve dropped something precious or valuable down the drain and you want it retrieved quickly before it’s washed down further, then you may want us to come out straight away
  • Blocked gutters, spouting or downpipes – it’s essential to keep your roof gutters, spouting and downpipes maintained and clear so that water can run off the roof easily; if this cannot happen correctly, you run the risk of damage to your walls and roof; the team at Sumich Plumbing & Drainage has over 30 years of experience in Auckland

A plumbing problem that may cause human injury is likely to be a plumbing emergency

Some of the issues here include:

  • Loss of water to your property – we rely on clean water for so many of our daily needs, so if the water shuts off altogether, first check with your water provider; if they tell you there aren’t any issues with the mains water, there may be a problem with the plumbing or drainage of just your property; in this instance, give us a call and we’ll get our emergency team out as quickly as possible
  • Gas hob, gas hot water problemsgive us a call right away if you have any problems with your gas hob/stove or gas hot water heating; due to the specialised and possibly dangerous nature of working around gas, gas appliances should only be worked on by a certified gasfitter, such as the team at Sumich Plumbing & Drainage (please note, if you smell gas and suspect there is a gas leak, we recommend you follow the advice of WorkSafe)
  • Overflowing drain – these problems can be unsafe if there is harmful sewage or waste that you may be exposed to or that may contaminate the potable water that you use for drinking, washing or cooking
  • Leaky pipe – depending on the size of the surrounding area, overflowing water may create a dangerous hazard that could lead to harmful falls
  • Waste disposal unit repairs or replacement – if your waste disposal unit or InSinkErator® is not working properly, stop using it immediately and give us a call; we can assess whether it warrants an emergency call-out
  • Lack of hot water, problems with hot water cylinder – we rely on hot water for proper washing and disinfecting, so if you lose hot water unexpectedly (that is, there hasn’t been a power outage), there may be an issue with your water heating system that needs to be looked at right way

A plumbing problem that you want remedied straight away may be a plumbing emergency

At Sumich Plumbing & Drainage, we always try to provide prompt response times. When you contact us, we’ll let you know how quickly we can come out to see you. If, however, you want faster service, we can look into booking your service through our Auckland emergency plumbing team.

Some of the issues here include:

Bathroom plumbing

  • Blocked drain
  • Slow draining sink or basin
  • Clogged shower or bath
  • Dripping faucet
  • Leaky tap
  • Blocked toilets
  • Poor water pressure
  • Gas hot water heating problems

Kitchen plumbing

  • Blocked drain
  • Slow draining sink
  • Faulty waste-disposal unit, InSinkErator®
  • Dripping faucet
  • Leaky tap
  • Gas hob, stove
  • Poor water pressure
  • Gas hot water heating problems

Laundry plumbing

  • Blocked drain
  • Slow draining sink or basin
  • Dripping faucet
  • Leaky tap
  • Poor water pressure
  • Gas hot water heating problems

What should you do if you have a plumbing emergency?

First of all, stay calm. The Sumich Plumbing & Drainage team is available 24/7 and is available on the other end of the phone. We have a dedicated on-call team that is available 24/7 to help with any emergency plumbing issues you may have.

Give us a call on 0800 437 021 and we will determine whether an emergency plumber needs to be sent out straight away. Our crew is available around the clock, 24/7 – we’re here to help.

The Sumich Difference

There are a number of plumbing and drainage companies in Auckland, so why choose Sumich?

Founded by owner-operator Chris Sumich in 1991, Sumich Plumbing & Drainage has one of the most experienced teams operating in Auckland. Our team has a combined experience of over 100 years and we’ve seen a comprehensive range of scenarios and solutions over the years. Clients trust us to give honest, transparent advice and service.

As registered members of the New Zealand Plumbers, Drainlayers & Gasfitters Association, we are professional, licensed Auckland plumbers for all of your plumbing, drain laying, gas fitting and heating needs. Give us a call to see how we can help.

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